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Insight Marketing - Client News
Friday, September 29, 2006
Redstone Showcases Solutions To Provide Intelligent 'Step Change' In Services And Performance Of Contact Centres

Visitors to Call Centre Expo 2006, Europe's number one event for customer contact solutions held at the NEC Birmingham, will be able to talk to Redstone plc, a leading national provider of communications and IT solutions, at its stand B10 from the 3rd - 4th October. Redstone will be sharing the stand with key partners VoiceVault and numéro. Also at the stand will be leading provider of customer management services and Redstone customer, TSC.

Redstone will be demonstrating how it is driving a step change through the use of intelligent data and call handling, intelligent voice handling solutions and an array of blended telecom services. All of which are helping customers to work more efficiently and securely, ensuring a better end-user experience.

Specifically, Craig McCalley, Redstone Converged Solutions' sales director will be available to discuss how:

> Redstone can reduce complexities in ICT environments while improving agent productivity
> Deliver real productivity gains through intelligent call routing
> Handle growing volumes of non-voice customer interactions, and how this will significantly reduce costs.

Martin Balaam, chief executive, Redstone plc said: "Call Centre Expo is a key event for us to showcase our intelligent application of the latest voice and data technologies and our success. This year, we are focusing on how Redstone can improve agent productivity by a number of means, including intelligent call routing. Also, we will demonstrate how working with partners, we are driving a step change in the way contact centres do business."

One-to-one interviews can be arranged with Redstone's sales director Craig McCalley on the Redstone stand during the exhibition or after the show. Please contact Insight on 01625 500 800 or Lena Andersson on 07909 680723

- ENDS -

About Redstone plc
Redstone is a leading provider of IT and communications solutions for businesses and organisations of all types and sizes. Redstone is uniquely positioned as the only IT and communications provider within the UK and Ireland to be able to offer all core competencies in house. Each division is recognised as a market leader in its own right: Redstone Telecom offers fixed line telephony, Redstone Mobile offers mobile telephony, Redstone Converged Solutions offers contact centre solutions, IP communications and IP networks. Redstone Managed Solutions offers Microsoft applications, server/desktop and network integrity and Redstone Technology offers enterprise server and storage area networks. http://www.redstone.co.uk

About numéro - numéro is a specialist UK solutions company that builds and delivers world class customer response applications for the non voice, inbound and outbound text channels. The SmartAgént application is seen by some as the ACD / IVR equivalent of the telephony world. Our clients include Argos, Capita, expèrian, Tesco, JD Williams and many others.

SmartAgént is a third generation automated and personalised response engine that powers some of the UK's and Europe's leading on line customer service organisations. SmartAgént can handle any type of inbound message category and can build personalised responses which can be actioned without agent intervention. For more information visit: http://www.thisisnumero.com

About Biometric Security Ltd - VoiceVault is a Biometric Security Ltd product. Biometric Security Ltd is a privately owned company backed by The Chiimu Partnership LLP and Eden Ventures LLP with a head office in Chertsey, UK and additional offices in Dublin, Ireland and California. Development of VoiceVault commenced in 1996. Although its primary purpose is to deliver voice verification within a commercial environment, the core technology was developed in close collaboration with government and the military. For more information visit: http://www.voicevault.com

About TSC - TSC was formed in 1994 with a vision to provide best-in-class contact centre services and technology solutions. Since then, TSC has expanded quickly to create eight contact centres throughout Scotland, bringing employment to rural communities. Our commitment to excellence has established TSC as Scotland's leading contact centre company and a leading provider of highly innovative business solutions and services, for which we have won many awards. In 2005, TSC moved into England with the acquisition of its Dearne Valley operation. TSC also has partnerships with two major offshore organisations: Transworks in India and the Dialogue (CHK SP) Group in South Africa. For more information, go to: http://www.tsc.co.uk

Press Contacts:
Sheelagh Connelly / Fiona Whyatt
Insight Marketing and Communications
01625 500 800
sheelagh@insightmkt.com / fwhyatt@insightmkt.com
http://insight-marketing.blogspot.com

 
Wednesday, September 27, 2006
YouGov survey reveals only four per cent of people have had a good experience of call centres

New survey champions the need for UK-based call centres

Fareham, UK, 26th September 2006 - We've all had a bad experience of contacting a call centre, but a YouGov survey released today reveals just how bad the call centre experience really is. The survey, commissioned by Callmedia, the UK's leading developer of contact centre software reveals that only four per cent of people in the UK have had a favourable experience when dealing with a customer call centre, with 44 per cent complaining that their biggest gripe is contacting a call centre based overseas.

The survey also revealed how we hate hanging on waiting for someone to answer our call, or our query not being resolved by the first person we speak to. The survey clearly shows that companies need to take steps to improve the call centre experience for their customers and think twice about outsourcing the service overseas.

Commenting on this survey, Rufus Grig, managing director, Callmedia said: "This research clearly indicates what customers do and don't like. Companies need to make quality customer service a priority and take steps to provide good, consistent and timely service in a bid to increase loyalty and reduce churn. The surprising find from this research is quite the strength of feeling felt by UK consumers against the outsourcing of contact centres overseas."

The survey has also revealed a number of other interesting facts such as:
* When a consumer wants to complain about a product or a service, 42 per cent of respondents prefer to use the phone to ensure that their point is heard
* However, 78 per cent of respondents prefer to buy products online rather than by telephone, email or post
* Respondents' second biggest gripe is being passed from department to department until someone who can answer the specific query is found

Rufus Grig also commented, "Many of the common complaints voiced by consumers in this survey can be solved with the application of relevant technology and with a business commitment to providing good customer service which, in return, delivers customer loyalty."

Callmedia's contact centre software helps solve many of the common problems associated with call centres. Callmedia helps identify customers and types of callers and ensures that they are prioritised correctly and allocated to the most appropriately skilled available agent. It increases the priority of a waiting call so that a customer's wait time is significantly reduced and also helps to ensure that fewer calls are abandoned or lost. It blends inbound and outbound telephony calls with emails, web interactions and mobile SMS messages delivering consistently good service across all channels. It can be easily integrated directly with a variety of business applications so that agents know who is calling and can handle the caller's query more effectively.

-ends-

YouGov sampled 2,423 adults from across Great Britain for this survey. The survey was conducted online between 18 and 21 August '06. To see the results of this survey in full, please contact Fiona Whyatt on the contact details below.

For further information please contact:

Rebecca Dean/Fiona Whyatt
Insight Marketing
01625 500800
rdean@insightmkt.com

About Callmedia:

Callmedia supplies call and contact centre software designed to help contact centres become more effective and efficient. Solutions include CTI, inbound call handling, outbound call centre management, predictive dialling and multimedia contact centre management where all channels are routed according to the skills sets of available agents and the priorities defined by the user. Callmedia, part of the Azzurri Communications Group, is sold through independent resellers and equipment manufacturers. http://www.callmedia.co.uk

 
Wednesday, September 20, 2006
Azzurri Communications appoints new Group HR Director

Newbury, UK, 19-09-2006 - Leading business voice and data company, Azzurri Communications, today announced the appointment of Noel McGonigle as Group HR Director. McGonigle will be responsible for all of Azzurri's HR matters, including HR policies and processes, transformation and change, employee relations and health and safety.

McGonigle brings with him a wealth of HR experience having held senior level positions within the RAF for an impressive 22 years as well as more recently heading European HR Business for Mercer HR Consulting, a global services organisation.

Commenting on his appointment, McGonigle says: "I look forward to joining the team at Azzurri, and continuing to position Azzurri as an exciting place to work and where people are inspired by the work we do and the customers we work with."

Martin St. Quinton, CEO at Azzurri, comments: "Noel has many years HR experience and we look forward to benefiting from his depth of knowledge and experience. Noel is an exceptional addition to our team and I am sure he will help us to maintain the standards that both our employees and customers have come to associate with Azzurri"

-ENDS-
For further information please contact:
Rebecca Dean/Fiona Whyatt
Insight Marketing
01625 506416/01625 506436
rdean@insightmkt.com / fwhyatt@insightmkt.com

Joe Doyle
Azzurri Communications
01635 520360
joe.doyle@azzu.co.uk

About Azzurri Communications
Formed in June 2000, Azzurri Communications is one of the largest converged voice, data, and managed service companies in the UK. Annualised turnover is in excess of £100 million. There are circa 800 employees nationwide. Headquartered in Newbury, Azzurri currently has sales and support operations in Fareham, High Wycombe, Kingston, Birmingham, Burnley, Hull, Leeds and East Kilbride.

Partnering with leading manufacturers and networks, Azzurri provides solutions that include voice, data, networking, digital print and mobile. Azzurri also provides consultancy such as in-depth communications audits for large corporations and comprehensive telecoms management services. For further information visit http://www.azzurricommunications.com

 
Monday, September 18, 2006
Redstone Converged Solutions provides contact centre solution for Northern Ireland Water Service

Redstone joins Xansa-led consortium

Redstone Converged Solutions, providers of voice, data and networking solutions has won a contract worth £1.2 million with outsourcing and technology company, Xansa. As part of the Xansa-led Crystal Alliance consortium, Redstone Converged Solutions will provide Northern Ireland Water Service (NIWS) with an end-to-end contact centre solution. This solution is being provided as part of the Crystal Alliance's contract for the provision of the utility company's new customer management systems.

Redstone Converged Solution has rolled out Avaya Communication Manager. This call processing software will help provide NIWS' 760,000 customers with a fast and efficient customer service department. The software allows for calls to be answered more effectively and for customer queries to be dealt with more efficiently and, as it will be integrated with the back-end CRM system, agents will have background information on the customer at their fingertips.

"The Crystal Alliance is a consortium of partners who will deliver industry-leading standards of service by bringing their own specialist capabilities to deliver on this contract. Redstone Converged Solutions has a proven track record and expertise in the delivery of contact centre solutions and NIWS' contact centre agents and customers will both benefit from this solution," commented Alistair Cox, chief executive, Xansa.

Paul Kennedy, managing director, Redstone Converged Solutions, said: "We are delighted to be part of the Crystal Alliance. Our service excellence and extensive experience in the provision and deployment of telephony has allowed us to work with Xansa to provide NIWS with a best-of-breed contact centre solution that will allow for excellence in customer service."

The contact centre solution is due to go live in October 2006 and Redstone Converged Solutions is offering full training for the system and is contracted to provide ongoing maintenance and support over a seven year period.

NIWS, an agency within the Department for Regional Development Northern Ireland (DRD) awarded Xansa the seven-year, £70 million contract for the provision of a new customer billing and contacts system. To fulfil the contract, Xansa formed the Crystal Alliance - a strategic alliance of best-of-breed partners consisting of Echo Managed Services and AMT-SYBEX.

- ends -

About Redstone Converged Solutions
Redstone Converged Solutions is a leading provider of converged IP solutions, with expertise in contact centres, voice and video, IP networks, Intelligent Building (OneNET) and security. It is a division of Redstone plc, which has 500 staff, a turnover in excess of £140 million, offices throughout the UK and Ireland and is committed to becoming a leading provider of telecoms and IT solutions for business and public sector organisations.

Redstone Converged Solutions brings together the combined knowledge and experience of Xpert Communications and Redstone's solutions businesses and has numerous accreditations including Avaya platinum, BT premier, Cisco gold, Microsoft gold and Mitel platinum among others. Redstone Converged Solutions takes pride in providing leading edge, innovative solutions to businesses and organisations in the health, education, local government, retail and finance sectors. With over 10 years of expertise in the fields of voice and data, Redstone Converged Solutions represents a unique proposition in the convergence market - Redstone Converged Solutions understands telecoms and ICT. Its mission is simple, to provide secure, resilient, future-proof IP networks and innovative, integrated IP communications solutions and services which enable our customers to become leaders in their marketplace. For more information of products, services or other news, visit: http://www.redstoneconverged.co.uk

About Xansa
Xansa is an outsourcing and technology company. Committed to delivering guaranteed business outcomes through a combination of technology and process expertise, Xansa gives its clients the freedom to do more with their business. Strong relationships, commercial innovation and an integrated Indian delivery capability ensure that Xansa drives real and long-term cost reductions, performance improvements and new ways of working tailored to each client. The services Xansa provides are business and technology consulting, IT implementation, IT outsourcing and business process outsourcing. Head-quartered in Reading, Berkshire, Xansa is listed on the London Stock Exchange (LSE: XAN) and has over 8,000 people in the UK and India. http://www.xansa.com

 
Friday, September 15, 2006
CODA manages risk worldwide with Vistorm's Information Assurance approach

Vistorm implements McAfee Foundstone Enterprise across 14 sites

Oxford, UK, 15 September 2006: Information assurance specialist Vistorm today announced that it has successfully implemented the McAfee Foundstone solution to monitor and manage risk across CODA's 14 sites worldwide.

CODA develops financial management software, process control tools and performance analysis software. Previously, CODA had various systems for deploying security patches but was lacking a tool to report and to manage security across its environment. "We run a heterogeneous environment with many operating systems and platforms, all of which need supporting with finite resource," said Richard Hall, group IT manager, CODA Group.

Vistorm has introduced the McAfee® Foundstone® Enterprise vulnerability management technology. One of the major challenges for companies is to stay updated regarding inevitable security breaches. The new solution will help CODA mitigate network security vulnerabilities and prevent attacks on corporate data assets. It detects security vulnerabilities and exposures before cyber criminals can exploit them, and helps reduce online business risks. Receiving advanced notice of new potential threats is of vital importance as well as getting outside verification that the security measures are functioning properly.

CODA now has greater visibility of vulnerabilities throughout the organisation, helping it to better target resources to the most valuable assets when incidents occur. Hall explained: "We were originally using another product, but it wasn't adding value to our organisation. Vistorm, with whom we have a long-standing relationship, understood our environment and was able to advise on what we needed. They are constantly reviewing the marketplace and advising of new developments in terms of risk and compliance. Their solution, utilising McAfee Foundstone technology, allows us to take a more strategic approach to risk management across our organisation and has been implemented as part of a wider information compliance policy."

McAfee Foundstone Enterprise enables a business to measure and report the security posture of its networks and systems. McAfee Foundstone provides a market-leading standardised security risk rating system called FoundScore(tm) that compares aspects of a customer's network environment against best practices to quantify the organisation's security risk with a score from 0-100. The higher the score, the more secure the customer's network and systems. This score is affected by the weighting given to different areas. This in turn helps managers pinpoint and prioritise their most valuable information assets first, to minimise the greatest risk to the organisation. The total score changes more dramatically if the most important issues are targeted first.

Vistorm is supporting McAfee Foundstone across all 14 of CODA's offices worldwide, monitoring and managing risk across all areas. Darron Antill, general manager, sales and marketing, Vistorm, said: "CODA understands the importance of compliance and corporate governance as it produces technology to help finance departments deal with new legislation. This solution will manage risk across all of CODA's sites, across hundreds of servers, even covering mobile workers. It will enable them to target resource to protect their most valuable assets."

Vistorm is also offering managed services to support the McAfee Foundstone solution to all customers with immediate effect.

-ends-

For further information please contact:
Rebecca Dean/Natalie Gross
Insight Marketing and Communications
01625 506416 / 01625 506427
rdean@insightmkt.com/ngross@insightmkt.com

About Vistorm
Founded in 1991, Vistorm is a specialist in delivering industry leading security solutions. Partnering with leading manufacturers, Vistorm combines specialist Consulting, Technology and Managed Services capabilities to offer a complete portfolio of secure infrastructure services and solutions.

Vistorm believes that a clear information assurance strategy is fundamental to good corporate governance. In today's business environment, stakeholder value can be too easily and often unwittingly damaged by information-based risks. Information capital needs to be compliant, secure, available, reliable and accurate. Without this assurance, there is a real danger of financial loss or damage to reputation.

Vistorm is headquartered in Daresbury, Cheshire with 200 employees nationwide.

For further information please visit http://www.vistorm.com

All registered and unregistered trademarks herein are the sole property of their respective owners.

 
Wednesday, September 13, 2006
RED-M SPONSORS THE IN-BUILDING & IN-TRANSPORT FORUM 2006


London - 13 September 2006. Red-M, the pioneer of Total Airspace Management (TAM), has announced that it is a supporting sponsor of the 2nd Annual In-Building & In-Transport Forum, the showcase of wireless technologies and solutions for the in-building environment, to be held at The Marriott London Regents Park, on 27th and 28th September 2006.

What does this event have to do with Red-M and TAM you may ask? Red-M has over a decade of experience of in-building and in-transport wireless solutions, including those in complex and difficult to manage environments such as tunnels, airports, stadiums and exhibition centres. The company is expert in all wireless technologies, including Wi-Fi, 2G, 3G, PMR, WiMAX and more. It uses its expertise and innovative, patented technologies to advise operators, enterprises and landlords on how to make the best use of wireless, ensuring a return-on-investment.

TAM from Red-M is about controlling and managing the air in and around a building - its airspace - to ensure the safe, secure and reliable use of wireless technologies and, where appropriate, turning the wireless infrastructure into a revenue generating business asset.

As a supporting sponsor of the event, Red-M's participation not only marks the company's position as the market leader in the design, implementation and management of wireless infrastructure solutions for in-building, campus and metropolitan environments, but it also demonstrates its innovation and expertise in new and emerging wireless systems and technologies.

The first day of the conference sees Red-M's Chief Technology Officer, Simon Saunders, demonstrate Red-M's expertise in the field, via a case study presentation: "BAA: In-Building Wireless For The Large-Scale Enterprise - Total Airspace Management". Simon will talk about BAA's wireless challenges, and how the key characteristics of Red-M's Universal Wireless Infrastructure were used to meet the need for holistic airspace management to deliver an all-embracing radio strategy for BAA's seven airports.

Red-M will also take centre stage on the second day of the event, when Simon, as Chairman of the day, will deliver the opening address. He will also be taking part in two panel sessions on the subject of "The Impact of the New License Auction on the UK Mobile Market" and "Can 3G Access Points and Micro Base Station Technology Drive New Revenue Streams for Operators?"

Simon's credentials in this industry are impressive. He has developed innovative technologies, has 15 patents to his name and has authored more than 100 papers on the subject of wireless technologies.

For a one-to-one briefing with Red-M's CTO to discuss Total Airspace Management and Red-M's views on the wireless industry, please contact Kate Smith on +44 (0) 1625 506 420 or email ksmith@insightmkt.com <mailto:ksmith@insightmkt.com>

Notes to the editor

About Red-M
Red-M designs, implements and manages wireless infrastructure solutions for in-building, campus and metropolitan environments across the commercially available spectrum of radio frequencies. For Red-M, wireless is not only Wi-Fi: it is 2G, 3G PMR, WiMAX and more - technologies of which it has specialist knowledge, and has developed in-depth expertise of how to deliver real world solutions.

Independent from equipment vendors and offering a total, all-embracing service, Red-M is also a thought-leader in new and emerging wireless systems and technology, advising operators and users on the opportunities and challenges in deploying systems within and across the wireless spectrum.

Visit http://www.red-m.com <http://www.red-m.com>

About Red-M's TAM
Red-M delivers its portfolio of services via a structured five-step approach known as Total Airspace Management (TAM). TAM transforms chaotic, unmanaged airspace - the air in and around buildings in which wireless operates - into a tangible, cohesive and secure company asset.

TAM's five-step process includes: developing a wireless strategy that aligns with the building's purpose; carrying out an audit of the physical site; designing the wireless infrastructure; implementing the appropriate wireless technologies; ongoing management of the infrastructure.

insight

__________________________________________________________________________
LOUISE WHEBLE
Insight Marketing and Communications
HEATHROW I MANCHESTER | MUNICH | SINGAPORE
Tel +44 (0)1625 500 800 I Fax +44 (0)1625 500 900
www.insightmkt.com
____________________________________________________________________________

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Thursday, September 07, 2006
Liverpool City Council and Liverpool Direct Limited transform service provision with security specialist Vistorm - £1m managed services deal

Liverpool Direct Limited mitigates risk and increases operational performance with Vistorm

Information assurance specialist Vistorm, today announced a £1m managed services deal with local government venture, Liverpool Direct Limited (LDL). Working with Vistorm, LDL now has a secure network infrastructure in place, which has enhanced customer service and increased operational performance and efficiency.

Liverpool Direct Limited is the joint venture company set up between Liverpool City Council and BT to help Liverpool City Council transform the way it provides services to the community. The new platform supplied by Vistorm, enables LDL to maintain its high standard of service delivery, ensuring no financial loss and enhancing reputation of the council locally and across the UK.

LDL's previous security infrastructure, implemented in 2001, had become outdated which was leading to difficulties in the ability to provide a quality service to its customers more importantly LDL recognised that it had to address the issue to mitigate the increased vulnerability from attack. The inefficiency of the infrastructure meant that Internet access had become slow, causing poor customer perception of the council as well as creating service delivery issues.

Vistorm has provided an end-to-end information assurance solution, providing high levels of protection for both internal and external services. To combat the potential business risks, Vistorm worked with LDL to implement a range of managed services solutions that protect the LDL perimeter and internal infrastructure from compromise and also accelerate the performance of Internet traffic using content control solutions.

The Vistorm managed service helps to prevent network administrators from being swamped by security alerts, and ensures the provision of secure Internet and extranet services for all LDL employees and customers.

"By taking advantage of Vistorm's wide range of information assurance capabilities, we have been able to enhance our customer service offering, and in turn build customer confidence," comments Mark Orford, Head Of Technical Architecture and Strategy at Liverpool Direct. "Now that our security has been enhanced, downtimes are shorter and there is greater trust between us and our business partners."

Vistorm's team of security experts ensures that alert response times are maintained, and changes to the infrastructure are understood and implemented correctly. Through the MyVistorm customer portal LDL employees are given access to the latest security and service information"

"Our managed service offering is designed to reassure clients and ease the burden of day-to-day administration of crucial IT operations. LDL now has round-the-clock peace of mind, with the absolute minimum of system downtime - at a fraction of the cost of providing the services in-house," concludes Martin Dipper, general manager, managed services, Vistorm.

(ends)
For further information please contact:
Rebecca Dean/Natalie Gross
Insight Marketing and Communications
01625 506416 / 01625 506427
rdean@insightmkt.com <mailto:rdean@insightmkt.com>/ngross@insightmkt.com <mailto:ngross@insightmkt.com>

About Vistorm
Founded in 1991, Vistorm is a specialist in delivering industry leading security solutions. Partnering with leading manufacturers, Vistorm combines specialist Consulting, Technology and Managed Services capabilities to offer a complete portfolio of secure infrastructure services and solutions.

Vistorm believes that a clear information assurance strategy is fundamental to good corporate governance. In today's business environment, stakeholder value can be too easily and often unwittingly damaged by information-based risks. Information capital needs to be compliant, secure, available, reliable and accurate. Without this assurance, there is a real danger of financial loss or damage to reputation.

Vistorm is headquartered in Daresbury, Cheshire with 200 employees nationwide.

www.vistorm.com <http://www.vistorm.com>

 
Tuesday, September 05, 2006
Azzurri Communications boosts resilience with £150,000 Network Operations Centre enhancement

Leeds and High Wycombe Network Operation Centre further enhanced to boost performance

Newbury, UK, 5th September 2006: Customers across the UK are set to benefit from a £150,000 investment linking Azzurri Communications' Network Operation Centre (NOC) in Leeds and High Wycombe. This latest investment will see customers benefit from increased resilience, improved performance and extra functionality.

The investment will enable Azzurri to further enhance its managed services offering with its state-of-the-art Network Operations Centre. Helping organisations to improve business efficiency by reducing 'downtime' through proactive monitoring and high service levels.

"An organisation's network infrastructure is crucial to its operation and can also be a source of competitive advantage," comments Steve Clark, managed service & technical director, Azzurri Communications. "With our Network Operations Centre, our customers have peace of mind that a dedicated team is monitoring risks and responsibilities at all times."

Organisations wanting to find out more about Azzurri Communications' managed services can telephone
0870 410 0000

(ENDS)
For further information please contact:
Rebecca Dean/Fiona Whyatt
Insight Marketing
01625 506416/01625 506436
rdean@insightmkt.com / fwhyatt@insightmkt.com <mailto:rdean@insightmkt.com / fwhyatt@insightmkt.com>

Joe Doyle
Azzurri Communications
01635 520360
joe.doyle@azzu.co.uk <mailto:joe.doyle@azzu.co.uk>

About Azzurri Communications
Formed in June 2000, Azzurri Communications is one of the largest converged voice, data, and managed service companies in the UK. Annualised turnover is in excess of £100 million. There are circa 800 employees nationwide. Headquartered in Newbury, Azzurri currently has sales and support operations in Fareham, High Wycombe, Kingston, Birmingham, Burnley, Hull, Leeds and East Kilbride.

Partnering with leading manufacturers and networks, Azzurri provides solutions that include voice, data, networking, digital print and mobile. Azzurri also provides consultancy such as in-depth communications audits for large corporations and comprehensive telecoms management services. For further information visit www.azzurricommunications.com <http://www.azzurricommunications.com>

 

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