In a deal valued at £6.7 million, Wokingham District Council and Digica have
announced the development of a new partnership model for local government outsourcing.
A 'Business Solutions Group' has been formed by the two organisations to
make joint decisions and bring the benefits of IT transformation to the
council employees, service users and residents of the Wokingham district.
Many public sector IT projects have suffered from poor management,
inadequately defined requirements and sub-standard service delivery. The new
partnership approach at Wokingham will overcome these issues, and will
strengthen IT governance, reduce waste through demand management and
increase the value delivered by IT.
Andrew Moulton, Corporate Head of IS/IT at Wokingham District Council, said:
"The strategic impact of this new approach from Digica is most important to
the council. We are working towards achieving financial efficiency savings.
I have been extremely impressed with the working partnership we have
developed and am confident that Digica will help us to achieve these
Like every council, Wokingham faces many challenges to deliver efficiencies
and to demonstrate best value to its citizens in order to maintain a low
Council Tax. By working in a flexible partnership rather than with a rigid
contract based on operational SLAs, Digica can help Wokingham to deliver new
services within tight cost constraints.
"Digica's approach is to work in partnership with local authorities, and our
track record is evidence of its success -- this is just one of three
significant contract extensions won by Digica from local authorities over
the last few months," said Mark Howling, Chief Executive Officer at Digica.
"We aim to transform our customers' organisations by deploying effective
technology and ensuring corporate compliance and the associated return on
investment that is required in projects of this scale. Wokingham is a
flagship customer for us and we are looking forward to replicating this
success for other local government organisations."
Wokingham has worked with Digica (and formerly with Fox IT before the two
companies merged) since 1988. The current contract was awarded in 2000 for
seven years, and this latest deal extends it by three years to 2010.
Digica provides a full ICT outsourcing service and supports Wokingham's
entire IT estate, including 254 services across 45 locations to more than
1600 users. Services provided include procurement, technology refresh,
network development and support, offsite server hosting support and offsite
mainframe services, as well as application support and management, 24x7
service monitoring, and helpdesk.
About Wokingham District Council
Wokingham District is situated in Berkshire, around 30 miles west of London.
The council is a unitary authority, and serves a population of around
150,000. Its unitary status makes it responsible for all local services in
the area, from schools to road management and waste collection.
Digica is a leading provider of outsourced and managed IT services to
companies using midrange and desktop technologies. Its range of IT services
includes midrange server management, desktop and network management, SAP
managed services, applications management, IT security and help desk
services. Digica is an international company that is headquartered in the
UK, with a significant operations centre in South Africa and an associate
company, Digica Inc., in the USA. More information is available at
For further information contact:
Nick Daines, Insight Marketing Saffron Johnston
T: +44 (0)115 8412109 01625 500800
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