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Wednesday, December 15, 2004
Zen Internet one of Top 100 fastest growing companies - The Sunday Times Virgin Atlantic Fast Track 100
15 December 2004 – For the first time, Rochdale-based Zen Internet, one of the UK’s leading Internet Service Providers (ISPs), has made it onto the Sunday Times Virgin Atlantic Fast Track 100 list at number 39. This position ranks it as the 12th fastest growing unquoted company in the North of England.

Fast Track is an independent research, publishing and events company that tracks Britain's top performing private companies and entrepreneurs. The Sunday Times Virgin Atlantic Fast Track 100 ranks the country’s 100 fastest growing unquoted companies by 2000-2003 sales growth. Zen Internet, as the only ISP on the list, had sales growth for that period of 95.88% per annum.

Richard Tang, Proprietor and Managing Director of Zen Internet, said: “I’m delighted about our inclusion in the Fast Track league table. It’s a great finish to our most successful year yet. Our strategy of staying independent and focusing all our energies on service quality has paid off, and I’m confident that this strategy will bring us continued success in the years to come.”

The listing rounds up a fantastic year of awards for Zen in 2004, which have recognised its consistent growth. The ISP was recently listed 51st in the Sunday Times Tech Track 100, which represents the 100 fastest growing technology companies in the UK. Last month Zen won the ‘Turnover under £10m’ category at the 11th annual Manchester Evening News Business of the Year awards. Zen was also listed 15th in the Inner City 100 Index, appearing in the list for the third year running. The Inner City 100 is an annual business index and research initiative that locates and celebrates the fastest growing inner city businesses in the country. Zen also won the regional final of Business of the Year as part of the British Chamber of Commerce (BCC) awards, and Richard Tang was named Business Person of the Year at the North Manchester Business Awards for Excellence and Achievement.

For more information on the Sunday Times Virgin Atlantic Fast Track 100 please visit the link below to view the league table and a profile on companies listed as they appear in the Sunday Times supplement:

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Fiona Whyatt/Natalie Gross
Insight Marketing & Communications
Tel: 01625 500 800
fwhyatt@insightmkt.com or ngross@insightmkt.com

About Zen Internet:

Established in 1995, and one of the first ISPs in the UK, Zen Internet provides a full range of high quality services to the home and business user, from the latest in high speed DSL Broadband Internet access and complete hosting packages to state of the art Web site design and e-commerce solutions.
Thursday, December 09, 2004
EasyLink Services Interactive Voice Notification improves customer communication life cycles and complies with EU Directives

December 9, 2004– Unsolicited telephone marketing calls are now so frequent and causing such frustration that registrations with the Telephone Preference Service (TPS), are now in excess of 5 million numbers. As TPS registrations increase daily, EasyLink Services continues to believe that voice marketing has a significant part to play in mainstream business marketing campaigns. Easylink effectively transforms the way customer focused organisations communicate with their clients. Major organisations are increasingly turning to Easylink to outsource this important element of their customer communication strategy.

“Despite increasing legislation, some companies have used voice messaging for marketing purposes but have not followed the rules and guidelines. This has given a bad name to a service that should be viewed as an essential tool for genuine customer services such as renewals, credit card activations, and outage alerts”, said Les Russell, Managing Director, EasyLink Services.

EasyLink’s Interactive Voice Notification enables finance, telecommunications, retail, insurance, publishing and debt collection industries to efficiently and cost effectively communicate with their existing customers by recording an interactive audio message that is sent to permission based lists. EasyLink’s IVN is compliant with EU Directives and meets the Direct Marketing Association’s Best Practice Guidelines Code.

EasyLink’s IVN can capture information to complete transactions, add intelligence to call routing and improve agent efficiency. IVN integrates seamlessly with existing call centre infrastructures, Customer Relationship Management systems, and workforce optimisation systems to improve call centre effectiveness at each point in the customer interaction process.

IVN will simultaneously deliver personalised, interactive messages to different groups of customers and report immediately on the success of each message. Simple modifications can then be made until the optimal message
is determined for each segment of the customer base.

“Customer relationships, retention, service and win back are key to organisations across a wide range of sectors and they can benefit from IVN in a positive way. For example charities who wish to make calls for donations following a story on the national news; hospitals and health centres who wish to remind patients of their appointments, service providers seeking to alert customers of service problems and publishing companies who need to remind customers of subscription deadlines, the list of effective uses is growing daily”, said Les Russell.

About EasyLink Services
EasyLink Services Corporation (NASDAQ:EASY), headquartered in Piscataway, New Jersey, is a leading global provider of services that power the exchange of information between enterprises, their trading communities, and their customers. EasyLink’s networks facilitate transactions that are integral to the movement of money, materials, products and people in the global economy, such as insurance claims, trade and travel confirmations, purchase orders, invoices, shipping notices and funds transfers, among many others. EasyLink helps more than 20,000 companies, including over 400 of the Global 500, become more competitive by providing the most secure, efficient, reliable and flexible means of conducting business electronically. For more information, please visit .

Ann Fielder / Fiona Whyatt
Insight Marketing and Communications
0208 564 6385 / 01625 506436
afielder@insightmkt.com / fwhyatt@insightmkt.com
Friday, December 03, 2004
Zen Internet provides free broadband for Dr Kershaw’s Hospice
3 December 2004 - Rochdale-based Internet Service Provider (ISP), Zen Internet has contributed to the smooth running of Dr Kershaw’s Hospice in Oldham by providing a free ADSL line, free Web space and centralised data storage. As a result, the Hospice’s staff are now able to access and distribute electronic files and information more quickly and easily. Fundraising activities will also be made easier with the launch of an online distribution facility, allowing supporters to donate at a click of a button.

This is the hospice’s 15th anniversary year, and the facilities have just been extended. The IT systems were also due for an upgrade, but as Brian Hurst, Dr Kershaw’s appeals manager explained, “We simply couldn’t afford to upgrade as our focus was on our target of raising £800,000 just to keep the place ticking over. But it was important that in order for us to continue our fundraising efforts, our technology needed to join the modern world.”

Dr Kershaw’s Hospice, based in Royton in Oldham, is a 24 hour care unit providing up to 12 beds per day. The day care section, operating five days a week, cares for 15-20 patients every day, with up to 100 every week. Staff provide treatments ranging from physiotherapy and aromatherapy to a beauty salon.

Brian Hurst initially turned to another Oldham-based company, Rio Systems. They had been involved in fundraising for the hospice for several years, and when the managing director Peter Gooseman learned of Hurst’s need for a new network he offered his company’s services to install it. He then recommended Zen Internet to provide the Internet access as, having worked with them for eight years, Peter Gooseman always recommended Zen to his customers. “When Rio Systems approached us on behalf of the hospice, we had absolutely no hesitation in offering the products and services they needed free of charge. We were happy to help,” said Ian Buckley, marketing manager at Zen Internet.

Zen has provided an ADSL line and Web space, which is initially being used by nine staff across a range of roles – medical, administration, appeals and friends/volunteers. As well as Internet access and individual e-mail addresses, Zen has also provided centralised data storage and back-up of databases. This means staff have easier access to documents and can exchange information more efficiently. As Brian Hurst explained, “Before, we had individual PCs but they couldn’t talk to each other. Now, we can e-mail each other straight away with information instead of printing it off. For example, staff running the ‘Friends’ organisation can click immediately into the database to check payments if someone rings with an enquiry. Previously they had to go off and check in a separate file and then phone back.”

The hospice will shortly be making use of the free Web space that Zen has provided, by setting up a Web site from which donations can be made online. “Zen have done a fantastic job helping us upgrade, and all for free. We’re immensely grateful for all their support, and they’ve made a huge difference to the way we’ll operate in the future,” said Brian Hurst.


Fiona Whyatt/ Natalie Gross
Insight Marketing & Communications
Tel: 01625 500800

About Zen Internet:

Established in 1995, and one of the first ISPs in the UK, Zen Internet provides a full range of high quality services to the home and business user, from the latest in high speed DSL Broadband Internet access and complete hosting packages to state of the art Web site design and e-commerce solutions.
Wednesday, December 01, 2004
Azzurri picks up Best Management Team award at Sunday Times Tech Track 100 Dinner
Azzurri Communications is celebrating after being awarded the Best Management Team honour at The Sunday Times Microsoft Tech Track 100 awards dinner, held at the Saatchi Gallery in London last night.

Azzurri attended the invitation only event after being placed 42nd in the annual Sunday Times Microsoft Tech Track 100 league table in October. The judges were particularly impressed with Azzurri’s buy-and-build strategy which has seen it acquire 11 IT and telecommunications companies and successfully integrated them into a single thriving company. The management team and chief executive officer, Martin St Quinton, have built the company from £13m in sales in 2001 to £47m in 2003 through these acquisitions.

The Sunday Times Tech Track 100 ranked companies based on sales growth between financial year end 2001 and 2003. All entrants were required to be non-subsidiary, independent technology companies, registered in the UK and unquoted. Sales in 2001 had to exceed £100,000 and at least £1m in 2003.

Commenting on this latest award, chief executive officer at Azzurri, Martin St. Quinton said, “As an entrepreneur running a buy and build business, I need to know that I have the management backing and support that will enable us to continue to achieve growth in line with our aggressive plans. Completing eleven acquisitions in four years is just one metric to prove how conscientious my team is and the level of management expertise we have at Azzurri has helped the company achieve its success to date.”

Azzurri were presented the award by Andrew Bell, UK technology industry leader at PricewaterhouseCoopers and beat strong competition. Other awards presented on the night were; Best Use Of Technology, International Expansion, Innovation, Research And Development, and Fastest Growing Company.

Azzurri, a leading communications and telecommunications company, was founded by St. Quinton in 2000, with support from 3i and the Bank of Scotland. Azzurri is one of the leading resellers of voice and data solutions in the UK, employing over 500 people across the country and with turnover in the year to June 2004 of £61 million. Today, turnover stands at £75 million. “No one person is solely responsible for company success. It comes from having an exceptionally competent team which is totally committed to the company objectives. I am lucky enough to have a group of talented people around me to help drive the company forward,” continues St. Quinton.

Azzurri’s customers include Cornhill, Lex Commercials, George Wimpey, B&Q, FPD Savills, Waterstone’s, Countryside Properties, Tesco and Woolworths.

The Sunday Times Microsoft Tech Track 100 is compiled by Fast Track and published in The Sunday Times each October, with an awards event in December and targeted activities throughout the year.

Photography of Martin St. Quinton is available from abrown@insightmkt.com.

For further information contact:
Annalie Brown
Insight Marketing and Communications
01625 500800

Joe Doyle
Azzurri Communications
01635 520 360

Notes to Editors:

About Azzurri Communications

Azzurri Communications was formed in June 2000 with support from 3i and the Bank of Scotland and is currently made up of eleven strategic company acquisitions. Azzurri Communications is one of the largest and leading voice and data resellers and managed service providers in the UK. Annualised turnover stands at £75 million. There are 500 employees nation-wide. Headquartered in Newbury, Azzurri currently has sales and support operations in Fareham, , London, Kingston, Birmingham, Manchester, Burnley, Leeds and East Kilbride.

Backed by leading manufacturers and networks, Azzurri provides solutions that include voice, data, consultancy, networking, digital print and mobile. Azzurri also provides consultancy such as in-depth communications audits for large corporations and comprehensive telecoms management services. For further information visit www.azzurricommunications.com

About Fast Track

Fast Track is an Oxford-based research, publishing and networking events company that tracks the most dynamic unquoted companies in the UK. It also produces the Fast Track 100 league table based on sales growth, the Profit Track 100 based on profit growth and the Top Track 100 ranking of the largest unquoted companies. Fast Track was founded and is run by Dr Hamish Stevenson, who is also an associate fellow of Templeton College, Oxford University.

This feed contains news releases issued by the technology clients of Insight Marketing and Communications Ltd


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